The IRS and its Massive Backlog
A report that was released this month confirmed what many had long suspected, the Internal Revenue Service (IRS) is very, very behind in processing Tax Returns. This is a situation that will not quickly resolve itself. The Treasury Inspector General said that the backlog was at about 12 million paper returns in December 2020. Even though this report focuses on paper Tax Returns, it’s reasonable to apply this to any paper correspondence as well. How did this happen?
The IRS was put into an unknown situation in 2020 just like every other
organization. They moved to remote work as much as possible and closed many
distribution centers. However, what is sent to them on paper requires a
physical presence. While the mail continued to be delivered, few would enter
the offices and do the manual data entry. This is why many are waiting for
acknowledgment of payments, or Tax Refunds. The different rounds of Economic
Impact Payments (EIP) have also
caused them to change focus at times.
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